Projects funded by the NCN
Conflict management in relation between service company and consumer - contitions, indicators
2012/07/N/HS4/00269
Keywords:
conflict conflict management complaints marketing
Descriptors:
- HS4_7: Banking, corporate finance, accounting
- HS4_8: Behavioral economics, consumption and consumer behavior, marketing
Panel:
HS4 - Individuals, institutions, markets: economics, finance, management, demography, social and economic geography, urban studies
Host institution :
Uniwersytet Ekonomiczny w Katowicach, Wydział Informatyki i Komunikacji
woj. śląskie
Principal investigator (from the host institution):
Number of co-investigators in the project: 2
Call: PRELUDIUM 4 - announced on 2012-09-15
Amount awarded: 62 622 PLN
Project start date (Y-m-d): 2013-08-29
Project end date (Y-m-d): 2015-07-28
Project duration:: 23 months (the same as in the proposal)
Project status: Project settled