Projects funded by the NCN


Information on the principal investigator and host institution

Information of the project and the call

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Holistic relational model – between employee's motivation and customer satisfaction and loyalty

2011/03/D/HS4/04311

Keywords:

employee motivation consumer satisfaction consumer loyalty cluster analysis path modelling

Descriptors:

  • HS4_7: Banking, corporate finance, accounting
  • HS4_8: Behavioral economics, consumption and consumer behavior, marketing
  • HS4_3: Econometrics, statistical methods

Panel:

HS4 - Individuals, institutions, markets: economics, finance, management, demography, social and economic geography, urban studies

Host institution :

Politechnika Lubelska, Wydział Zarządzania

woj. lubelskie

Other projects carried out by the institution 

Principal investigator (from the host institution):

dr Łukasz Skowron 

Number of co-investigators in the project: 2

Call: SONATA 2 - announced on 2011-09-15

Amount awarded: 241 420 PLN

Project start date (Y-m-d): 2012-08-31

Project end date (Y-m-d): 2016-08-30

Project duration:: 48 months (the same as in the proposal)

Project status: Project settled