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Information on the principal investigator and host institution

Information of the project and the call

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Description of the model of quality management in the public sector

2011/01/B/HS4/04796

Keywords:

management in the public sector common assessment framework quality organizational culture leadership commitment

Descriptors:

  • HS4_8: Behavioral economics, consumption and consumer behavior, marketing
  • HS4_9: Organization studies, strategic management, concepts and methods of management, logistics
  • HS4_10: Human resource management, employment and salaries

Panel:

HS4 - Individuals, institutions, markets: economics, finance, management, demography, social and economic geography, urban studies

Host institution :

Politechnika Opolska, Wydział Ekonomii i Zarządzania

woj. opolskie

Other projects carried out by the institution 

Principal investigator (from the host institution):

dr Liliana Hawrysz 

Number of co-investigators in the project: 2

Call: OPUS 1 - announced on 2011-03-15

Amount awarded: 285 906 PLN

Project start date (Y-m-d): 2011-12-07

Project end date (Y-m-d): 2014-07-06

Project duration:: 31 months (the same as in the proposal)

Project status: Project settled

Information in the final report

  • Publication in academic press/journals (8)
  • Articles in post-conference publications (4)
  • Book publications / chapters in book publications (6)
  1. Corporate Social Responsibility Reporting
    Authors:
    Hawrysz Liliana, Hys Katarzyna
    Academic press:
    China-USA Business Review (rok: 2012, ), Wydawca: David Publishing
    Status:
    Published
    DOI:
    brak - link to the publication
  2. Semantic differential as an assessment tool of (dis)advantages of QMS in the light of accredited certification in Poland
    Authors:
    Hys Katarzyna, Hawrysz Liliana
    Academic press:
    Chinese Business Review (rok: 2014, ), Wydawca: David Publishing
    Status:
    Published
    DOI:
    brak - link to the publication
  3. CSR in Poland as a important foundations of modern societies
    Authors:
    Hawrysz Liliana, Hys Katarzyna
    Academic press:
    Management Study (rok: 2013, ), Wydawca: David Publishing
    Status:
    Published
    DOI:
    brak - link to the publication
  4. Korzyści z wdrożenia systemu zarządzania jakością w organizacjach sektora publicznego o różnej wielkości
    Authors:
    Hawrysz Liliana
    Academic press:
    Marketing i Rynek (rok: 2014, ), Wydawca: Polskie Wydawnictwo Ekonomiczne
    Status:
    Published
    DOI:
    brak - link to the publication
  5. Process-oriented management in public and private sector
    Authors:
    Hawrysz Liliana, Hys Katarzyna
    Academic press:
    China-USA Business Review (rok: 2013, ), Wydawca: David Publishing
    Status:
    Published
    DOI:
    brak - link to the publication
  6. The results of the implementation of quality management tools in the public sector
    Authors:
    Hawrysz Liliana, Hys Katarzyna
    Academic press:
    Organization and Management (rok: 2012, ), Wydawca: Politechnika Śląska
    Status:
    Published
    DOI:
    brak - link to the publication
  7. CSR versus PR analiza zmiennych wiodących,
    Authors:
    Hawrysz Liliana, Hys Katarzyna
    Academic press:
    Polityki Europejskie, Finanse i Marketing, ZNPO, FiM (rok: 2013, ), Wydawca: Szkoła Główna Gospodarstwa Wiejskiego
    Status:
    Published
    DOI:
    brak - link to the publication
  8. Klient i jego satysfakcja w usługach administracji publicznej
    Authors:
    Hawrysz Liliana, Hys Katarzyna
    Academic press:
    Prece Naukowe Uniwersytetu Ekonomicznego we Wrocławiu nr 265 (rok: 2012, ), Wydawca: Uniwersytet Ekonomiczny we Wrocławiu
    Status:
    Published
    DOI:
    brak - link to the publication
  1. SEMANTIC PROFILE AS A TOOL FOR ASSESSMENT OF COMPETENCES OF OFFICIALS
    Authors:
    Katarzyna Hys
    Conference:
    International Masaryk Conference for Ph.D. Students and Young Researchers (rok: 2013, ), Wydawca: Hradec Kralove: MAGNANIMITAS
    Data:
    konferencja 9-13.12.2013
    Status:
    Published
  2. Patronage vs. implementation of the Corporate Social Responsibility (CSR) concept in the public sector
    Authors:
    Hawrysz Liliana
    Conference:
    Advanced Research in Scientific Areas (rok: 2013, ), Wydawca: EDIS - Publishing Institution of the University of Zilina
    Data:
    konferencja 2-6.12.2013
    Status:
    Published
  3. The role of public sector's organisation in CSR
    Authors:
    Hawrysz Liliana
    Conference:
    International Masaryk Conference for Ph.D. Students and Young Researchers (rok: 2013, ), Wydawca: Hradec Kralove: MAGNANIMITAS
    Data:
    konferencja 9-13.12.2013
    Status:
    Published
  4. Assessment of selected offices with the use of a Mystery Shopping method
    Authors:
    Katarzyna Hys
    Conference:
    Advanced Research in Scientific Areas (rok: 2013, ), Wydawca: EDIS - Publishing Institution of the University of Zilina
    Data:
    konferencja 2-6.12.2013
    Status:
    Published
  1. Formation of the quality maturity of a public sector organisation – preliminary results of research
    Authors:
    Hawrysz Liliana
    Book:
    Maturity Management (rok: 2013, ), Wydawca: Uniwersytet im. M Curie- Skłodowskiej w Lublinie
    Status:
    Published
  2. Procesy dla partycypacji obywateli
    Authors:
    Hawrysz Liliana, Hys Katarzyna
    Book:
    Wyzwania i dylematy zarządzania organizacjami publicznymi (rok: 2013, tom: 1, strony: 114-124), Wydawca: Akademia Obrony Narodowej
    Status:
    Published
  3. (Dis)advantages of quality management system in the light of credited certification bodies in Poland
    Authors:
    Hys Katarzyna, Hawrysz Liliana
    Book:
    Integretion in management (rok: 2012, ), Wydawca: Uniwersytet im. M Curie- Skłodowskiej w Lublinie
    Status:
    Published
  4. Koncepcja jakości w sektorze publicznym
    Authors:
    Hawrysz Liliana, Hys Katarzyna
    Book:
    Zarządzanie w regionie. Teoria i praktyka (rok: 2012, ), Wydawca: Szkoła Główna Handlowa
    Status:
    Published
  5. Quality in strategy, mission and vision of the public sector entities
    Authors:
    Hawrysz Liliana
    Book:
    Developmental challenges of the economy and enterprises after crisis (rok: 2014, ), Wydawca: Cracow University of Economics
    Status:
    Published
  6. The physionomy of (selected) maturity models
    Authors:
    Katarzyna Hys, Regina Mazurek
    Book:
    Maturity Management (rok: 2013, ), Wydawca: Uniwersytet im. M Curie- Skłodowskiej w Lublinie
    Status:
    Published

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