Projects funded by the NCN


Information on the principal investigator and host institution

Information of the project and the call

Keywords

Equipment

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Trust of actual and potential customers from generations X, Y, Z in conversational systems in e-commerce and consumer services sectors

2022/45/N/HS4/01889

Keywords:

trust management communication management conversational systems chatbots anthropomorphization trust in technology marketing generation X generation Y generation Z

Descriptors:

  • HS4_009:
  • HS4_008:

Panel:

HS4 - Individuals, institutions, markets: economics, finance, management, demography, social and economic geography, urban studies

Host institution :

Uniwersytet Ekonomiczny w Katowicach

woj. śląskie

Other projects carried out by the institution 

Principal investigator (from the host institution):

Aleksandra Natalia Popiel 

Number of co-investigators in the project: 2

Call: PRELUDIUM 21 - announced on 2022-03-28

Amount awarded: 110 898 PLN

Project start date (Y-m-d): 2023-02-01

Project end date (Y-m-d): 2026-01-31

Project duration:: 36 months (the same as in the proposal)

Project status: Pending project

Project description

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Note - project descriptions were prepared by the authors of the applications themselves and placed in the system in an unchanged form.